Privacy Policy

1. Introduction

Outreach Sequencer ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our web application and related services.

2. Information We Collect

Account Information

When you sign up, we collect your name and email address through our authentication provider, Clerk. We do not store passwords directly.

Contact Data

You may add contacts to the platform, including names, job titles, companies, LinkedIn profile URLs, and other professional details. This data is provided by you and stored in your account.

Usage Data

We collect basic usage information such as feature usage, page views, and interaction patterns to improve the Service. We do not track you across other websites.

Extension Data

If you use our Chrome extension, it reads publicly visible LinkedIn profile information from the page you are actively viewing. See our Extension Privacy Policy for full details.

3. How We Use Your Information

• To provide and maintain the Service.
• To personalize outreach messages using AI.
• To process payments through Stripe.
• To send transactional emails related to your account.
• To improve the Service based on usage patterns.

4. Data Storage and Security

Your data is stored in a Neon Postgres database hosted in the United States. We use industry-standard security measures including encryption in transit (TLS) and at rest. Access to production data is restricted to authorized personnel only.

5. Third-Party Services

We share data with the following third-party services only as necessary to operate the Service:

• Clerk — authentication and user management.
• Stripe — payment processing. Stripe receives your payment information directly; we do not store card details.
• OpenAI / Anthropic — AI-powered message generation. Contact data may be sent to AI providers to generate personalized messages. No data is retained by these providers beyond the request.

We do not sell your personal data to any third party.

6. Cookies

We use essential cookies for authentication and session management. We do not use advertising or tracking cookies.

7. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it by law.

8. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Export your data in a portable format.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at hello@outreachsequencer.com.

9. Children's Privacy

The Service is not intended for anyone under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or an in-app notice.

11. Contact

If you have questions about this Privacy Policy, contact us at hello@outreachsequencer.com.